Terms of Service

Last updated 15 November 2026

About these terms

This website is run by Ramras Technologies for the NeoSapien brand. By using it, you agree to these terms. If you don't agree, please don't use the site.

Products and information

We try to keep product details, photos, prices and availability accurate, but they can change and may occasionally contain errors. Colours can look different on different screens. Items shown as “coming soon” are not yet available.

NeoSapien products are made for us by partner workshops.

Your account

  • Keep your login details private; you are responsible for activity on your account.
  • Give accurate information when you sign up or contact us.
  • We may suspend accounts that misuse the site.

Acceptable use

Don't misuse the site: no attempts to break in, overload it, scrape it at scale, or use it for anything unlawful.

Content and trademarks

The NeoSapien name, logo, photos and text on this site belong to us or our licensors. Please don't copy or reuse them without permission.

Liability

The site is provided “as is”. To the extent the law allows, we are not liable for indirect losses arising from its use. Nothing in these terms limits rights you have under consumer law.

Privacy

Our Privacy Policy explains how we handle your information.

Changes and contact

We may update these terms; the date at the top shows when. Questions? Use the contact page.