Data deletion
Last updated 15 November 2026
Ask us to delete your information
You can ask us to delete the personal information we hold about you at any time.
- Send a request through the contact page with the subject “Delete my data”.
- Include the email address you used with us, so we can find your information.
- We will confirm, delete your account details, enquiries, newsletter subscription and saved items, and reply within 30 days.
We may keep a record only where the law requires us to.
Newsletter only
To stop the newsletter, use the unsubscribe link in any email. It takes effect straight away.
Facebook and Instagram
This website does not offer sign-in with Facebook or Instagram and does not store data about Facebook or Instagram users. Our Meta connection is used only to publish posts to NeoSapien's own Instagram account. If you believe we hold information from Meta about you, use the request above and we will remove it.