Privacy Policy

NeoSapien is a fashion brand operated by Ramras Technologies (“we”, “us”). This policy explains what information we collect through this website and our social media accounts, how we use it, and the choices you have.

• Account details you give us, such as your name and email address, if you create an account.
• Messages and enquiries you send us, including the details you choose to include.
• Your email address if you subscribe to our newsletter.
• Products you like or save while browsing.
• Basic usage information, such as pages visited, device and browser type, and approximate location, collected with cookies or similar tools. Analytics cookies are only used with your consent.

• To run the website and your account, and to answer your enquiries.
• To send the newsletter you subscribed to. Every email has an unsubscribe link.
• To understand which pages and products are popular, so we can improve the site.
• To keep the site secure and prevent misuse.

We do not sell your personal information.

We connect our own Instagram business account to this website through Meta's official API, so we can publish our product posts. This connection is used only to publish content to NeoSapien's own account and to read that account's basic profile details (name, username and picture). We do not collect information about other Instagram users through it.

We use trusted service providers to run the site, such as hosting, email delivery, file storage and analytics (for example Google Analytics). They process information only on our behalf. We may also disclose information when the law requires it.

We keep information only as long as we need it for the purposes above, or as the law requires. You can ask us to delete it at any time.

• Ask for a copy of your information, or ask us to correct or delete it.
• Unsubscribe from the newsletter using the link in any email.
• Change your cookie choice using “Cookie settings” in the footer.

See Data deletion for how to have your information removed.

Questions about this policy? Reach us through the contact page.

We may update this policy. The date at the top shows when it last changed.